It has been an issues since a long time that Nepal Government owned Nepal Electricity Authority has been charging service fee with the normal public on the monthly electricity bill. It has been clearly stated in its working manual that no service fee should be charged as it is a government own organization. But despite the rules and regulations the board of director of the NEA have endorsed the service fee from years.
Most of us do not know this as the bill is very complicated with all the numbers and text but it is there draining public money.
The Government of Nepal has been ignoring the fact that NEA has been illegally taking money from public in the name of the Service fee
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