After the Turkish Airlines flight TK 726 crash-landed on Nepal's runway in dense fog on 3rd march 2015 things have not changed at Tribhuvan International Airport(TIA). There is what so ever nothing being done at the international terminal and its operation. In fact things have gone out of control resulting congestion during its operation in the terminals.
There is no management and most of the times people seems to be lost with lack of announcements and coordination. People are seen running around like headless chickens. The announcement are very slow and due to lack of proper sitting arrangement people were seen sitting on the floor. There is no person responsible to handle the situation. Most of the times people are shouted and shown a rude attitude.
The government of Nepal or Civil Aviation Authority of Nepal(CAAN) should seriously look into this as it certainly matter for the tourism industry. Nepal has been trying to establish itself as a tourism service and with such customer service at international terminal there are more chances of it doing bad publicity.
The government of Nepal or Civil Aviation Authority of Nepal(CAAN) should seriously look into this as it certainly matter for the tourism industry. Nepal has been trying to establish itself as a tourism service and with such customer service at international terminal there are more chances of it doing bad publicity.
Posts
